Tech Support\u2028<\/strong><\/p>\n Please be sure to contact the CI Help Desk (http:\/\/www.csuci.edu\/tc\/help\/<\/a>) for assistance with all technical issues. Please keep in mind that the help desk is not staffed 24 hours a day so you should plan ahead to get assistance. I am available as well, but not 24 hours a day either! Teaching and Learning Innovations at CI<\/a> may be helpful for tools outside of CI Learn.<\/p>\n CI Keys<\/strong><\/p>\n CI Keys<\/a> has support and tips on the site. There is also a community page you should check out. You may even see your own blog there sometime! Here is the support page<\/a> for CI Keys.<\/p>\n Assistance with WordPress<\/strong><\/p>\n If you need additional information on using technology tools in the course, beyond the CI Keys page resources and instructor support, you can access high-quality training videos on Lynda.com. To access these videos, you must go to www.csuci.edu, click \u201cmyCI\u201d, log in with your University credentials, click on \u201cLynda.com\u201d located on the list of resources on the left. Then, type the technology tool you\u2019re using in the search box\u2026 for instance\u2026 you may want to check out the \u201cWordPress Essential Training\u201d as part of your homework this first week.<\/p>\n VoiceThread<\/strong><\/p>\n Click here<\/a> to access\u00a0VoiceThread \u201cHow To\u201d<\/a>\u00a0videos. We will be utilizing VoiceThread for some of our online discussions or activities.<\/p>\n GoogleDrive<\/strong><\/p>\n